Shipping information
As a small (one-person!) business, I custom-make my products to order through my print on demand provider Printful - apart from my original paintings. This allows me to operate sustainably, both for the environment and my business. It also means that I can keep your shipping costs down no matter where you’re based in the world. It does mean that delivery might take a little longer, though, so I appreciate your patience!
Custom-printed products
If you buy one of my custom-printed products (this is everything apart from my original paintings) they will be shipped from the fulfillment centre closest to your location, keeping your shipping costs down no matter where you're based in the world. Shipping costs will be calculated automatically at checkout.
It will take 2-5 business days to create your product, and then shipping times will vary depending on the item and your location.
Here are some estimated delivery time examples:
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Prints: 2 - 6 business days
(Plus 2-5 business days to create your product)
-
Prints: 2 - 6 business days
(Plus 2-5 business days to create your product)
-
Prints: 2 - 5 business days
(Plus 2-5 business days to create your product)
-
Prints: 2 - 6 business days
(Plus 2-5 business days to create your product)
-
Prints: 2 - 5 business days
(Plus 2-5 business days to create your product)
You will receive an email update when your order has been dispatched, containing tracking information and an estimated delivery date.
If it has been more than 5 business days since you placed your order and you haven’t received a dispatch notification, or your order has been dispatched but was not received within the estimated delivery date, please email me at sophie@turnerandbagel.com and I will chase up your order as soon as possible.
Thank you for your patience!
Original paintings
These will be shipped from my home studio, and delivery cost and time will depend on the piece and your location. If shipping isn’t available to your location, please get in touch at sophie@turnerandbagel.com and I will get back to you as soon as possible.
Shipping costs
Shipping costs will be calculated for you at checkout - they vary depending on the item and your location. Please note that customers are responsible for any customs duties, taxes, or fees that may be charged by their country upon arrival of their order.
Returns
You can find out more about returns in my returns policy.